Clear terms for using this website.

1. Website and campaign purpose

This site provides information about Affinity’s community association management services and directs HOA, condominium, high-rise, and co-op board members or other community leaders to the LeadConnector chat widget to begin an educational Association Health Check, request information, or ask about scheduling a consultation.

The assessment is an informational tool. Any property management engagement, scope, fees, duties, guarantees, and service levels are governed only by a separate written agreement signed by the applicable parties.

2. Eligibility and accurate information

You must be legally able to agree to these Terms. You agree to provide accurate and current information and not to impersonate another person or misrepresent your authority to act for an association, board, community, or organization.

3. Educational information; no professional advice

The Association Health Check and website content are educational and are not legal, tax, accounting, engineering, insurance, reserve-study, or other professional advice. A result does not establish the condition of an association and should not replace advice from qualified professionals.

Using the website or chat widget does not create a management relationship, fiduciary duty, or guarantee that Affinity will offer services or achieve a particular result.

4. Communications about your request

When you use the chat widget, Affinity may reply within that conversation using the information you provide. Opening the widget does not by itself enroll you in recurring SMS. Marketing text messaging begins only after you submit your telephone number through the widget following the displayed SMS program disclosure and affirmatively select the marketing consent checkbox.

5. Optional marketing text messages

You enroll in Affinity’s marketing text messaging program only if you submit your telephone number through the LeadConnector chat widget after reviewing the SMS program disclosure and affirmatively selecting the marketing consent checkbox. SMS consent is not required to purchase services.

• Sender: Affinity Management Services.
• Message content: marketing and promotional information about community association management services, educational resources, and occasional offers.
• Frequency: message frequency varies.
• Charges: message and data rates may apply for messages sent to you from us and to us from you. If you have questions about your text or data plan, contact your wireless provider.
• Opt out: You can cancel the SMS service at any time by replying STOP to the phone number from which you received the message. After you send STOP to us, Affinity will send an SMS confirming that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from this program. To join again, complete the same widget opt-in process you used initially and we will resume sending SMS messages to you.
• Help: Reply HELP for assistance. You may also call 1-800-977-6279 or email [email protected].
• Consent: consent is not a condition of purchasing services.

Mobile carriers are not liable for delayed or undelivered messages. Your participation is also subject to our Privacy Policy.

6. Marketing emails

If you subscribe to marketing emails, you may change your preference using the unsubscribe link included in the message. Affinity may still send non-marketing communications reasonably necessary to respond to an active request.

7. Acceptable use

You may not:

• use the site for unlawful, fraudulent, abusive, or misleading activity;
• attempt to gain unauthorized access to accounts, systems, or data;
• introduce malware, interfere with availability, or circumvent security controls;
• scrape, copy, republish, or commercially exploit site content except as permitted by law or written authorization; or
• submit confidential information that you are not authorized to disclose.

8. Intellectual property

The site and its content, including text, graphics, design, trademarks, logos, and software, are owned by or licensed to Affinity and protected by applicable intellectual-property laws. You receive a limited, revocable, nonexclusive right to use the site for its intended informational purpose. No ownership rights are transferred.

9. Third-party services and links

The site may rely on or link to third-party services, including communications, analytics, scheduling, advertising, and CRM providers. Their sites and services are governed by their own terms and policies. Affinity does not control and is not responsible for their content, availability, or practices.

10. Disclaimer of warranties

To the fullest extent permitted by law, the site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied. Affinity does not promise that the site will be uninterrupted, error-free, or free of harmful components.

11. Limitation of liability

To the fullest extent permitted by law, Affinity and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the site. Any liability that cannot be excluded is limited to the amount, if any, paid specifically to access the website during the twelve months before the claim.

12. Governing law and changes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. We may update these Terms periodically. If any provision is found unenforceable, the remaining provisions will continue in effect.